You know, other bosses I have had in the past have said things like that, but they haven’t really meant it–haven’t really carried through on tolerating experimentation unless it was practically guaranteed to work.

As an employee, it makes such a difference to how you see your role in the Company when you have the feeling that the boss “has your back.” I come to this job relatively late in my working life, and I am so glad to see that you applaud this outlook of facing down demons head-on. It’s a liberating way to lead. I did it as a parent and it was so effective. Why not in business, too?